Frequently asked questions
How do I know this figure is original?
We only list officially licensed products sourced from verified distributors. All figures are 100% genuine — no bootlegs, no replicas.
Can I return or exchange this product?
We do not offer returns or exchanges on standard figures due to their collectible nature and limited availability. However, if your item arrives with a genuine manufacturing defect, please contact us within 24 hours of delivery. We'll review the case and provide a resolution as appropriate.
Can I combine multiple products into one shipment?
Yes! You can add multiple in-stock items to your cart and we’ll ship them together in one carefully packed box.
How do I track my order?
Once shipped, you’ll get an Order ID and tracking link via SMS or email. You can follow your package from dispatch to delivery.
Can I pay after delivery (COD)?
Currently, we do not offer Cash on Delivery. All payments must be made online through secure gateways.
What does the box condition look like?
Most items come sealed in original packaging. Minor shelf wear may occur due to international transit, but the product inside is always untouched.